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Keeping You Informed
Last Updated: August 7, 2026
At Shop Haute (“we,” “our,” or “us”), we are committed to protecting your personal data and respecting your privacy. This Privacy Policy outlines how we collect, use, store, and share your personal information when you visit or make a transaction through our marketplace, shophaute.co.uk (the “Site”).
Please read this policy carefully to understand our practices regarding your personal data.
We collect several types of information from and about users of our Site, including:
Personal Identity Data: Name, username, or similar identifier.
Contact Data: Billing address, delivery address, email address, and telephone numbers.
Financial Data: Payment details (processed securely via third-party payment gateways; we do not store full credit card information).
Transaction Data: Details about payments to and from you, and other details of products and services you have purchased or sold through the Site.
Profile & Account Data: Your username, password, listings, orders, preferences, feedback, and survey responses.
Technical & Usage Data: IP address, browser type, time zone setting, operating system, and information about how you use our website.
We use different methods to collect data from and about you:
Direct Interactions: You give us your Personal, Contact, and Financial Data by filling in forms, creating an account, listing an item, purchasing a product, or communicating with us.
Automated Technologies: As you interact with our Site, we automatically collect Technical Data about your equipment, browsing actions, and patterns using cookies and similar tools.
Third Parties or Publicly Available Sources: We may receive personal data about you from payment processing providers, analytics providers, and shipping partners.
We will only use your personal data when the law allows us to. Most commonly, we use your personal data in the following circumstances:
To Fulfill Contracts: To register you as a new user, process orders, manage marketplace transactions, and facilitate delivery between buyers and sellers.
To Manage Our Relationship: To notify you about changes to our terms or privacy policy, and to ask you to leave a review or take a survey.
Platform Security: To keep our marketplace secure, prevent fraud, and handle disputes between users.
Marketing & Communications: To send you relevant newsletter updates or promotions if you have opted in to receive them (you can opt out at any time).
As a multi-vendor marketplace, we may need to share your personal data with internal and external third parties:
Between Buyers and Sellers: When a purchase is made, relevant delivery details (such as recipient name and shipping address) are shared between the buyer and the seller to allow for order fulfillment.
Service Providers: Third-party vendors who provide IT, system administration, payment processing, shipping/logistics, and customer support services.
Professional Advisers: Lawyers, bankers, auditors, and insurers who provide consultancy, banking, legal, and accounting services.
Legal & Regulatory Authorities: Law enforcement or regulatory bodies when required by law.
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, accessed in an unauthorized way, altered, or disclosed. Access to your personal data is restricted to employees, agents, and contractors who have a business need to know.
We retain your personal data only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.
Under UK data protection laws, you have rights regarding your personal data, including the right to:
Request Access: Request a copy of the personal data we hold about you.
Request Correction: Request correction of any incomplete or inaccurate data.
Request Erasure: Ask us to delete or remove personal data where there is no good reason for us continuing to process it.
Object to Processing: Object where we are relying on a legitimate interest (or those of a third party).
Withdraw Consent: Withdraw consent at any time where we are relying on consent to process your personal data.
To exercise any of these rights, please contact us at support@shophaute.co.uk.
Our Site uses cookies to distinguish you from other users, provide a seamless experience, and analyze site traffic. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies.
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Email: support@shophaute.co.uk
Website: shophaute.co.uk
To start selling on Shop Haute, you’ll need to sign in or create an account. It only takes a couple of seconds to get started. Once you’re signed in, you will receive an email with instructions on how to list, or you can return to this page for updated options.
